FurnitureHelp & Information
The websites listed in Appendix A, and the subdomains of it ("the Website") along with the publications in Appendix B ("the Publication") are published and operated by Johnston Press plc, 53 Manor Place, Edinburgh EH3 7EG, registered in Scotland no. SC015382 and the operating companies listed in Appendix B ("the Publisher").
If you have any questions or would like to find out more information about shopping on Longridge News Shop, please use the links below to jump to the appropriate section.
How to Order
FAQ's
Data Protection Notice & Cookie Policy
Terms and Conditions of Supply
Contact Us
Schedule 1 - Supplier Details
How to Order
Finding items
If you know exactly what you would like to buy, the simplest way to find it is to type its name into the search box (found in the top left of every page of our site).
If you're looking for a particular type of item, but haven't chosen anything specific, you can search using a general name such as "clock" or "table".
Alternatively, you can make your way around the site using the various links until you find what you are looking for, or simply browse until something catches your eye.
To find out more about a product, click on the image of the product or on the "More Info" button. You'll then be taken to that product's page, which shows you an image of the item, more information about the item, an "Add to Basket" button to add the item to your Basket, and sometimes links to other related products. You can also enlarge the image by clicking on "View larger image".
Adding items to your Basket
When you click on "Add to Basket", the item is added to your Basket (found at the top right-hand corner of your screen). This is a place to store anything you intend to buy. You can remove items from your Basket at any time if you change your mind.
Simply click on "View Basket" to view the contents of your basket - "View Basket" is at the top right of your screen.
You can change the quantity of any item by entering the new quantity and clicking on "Update".
To remove an item, you can either click "Remove" or change the quantity to 0 and click "Update". Always remember to click "Update" after changing a quantity.
When you're ready to buy, click "Proceed to checkout" to begin filling out the order form.
Completing the order form
On the first page, fill out your name, email and address details as
well as checking a box to let us know when you buy the Publisher or
associated publications. Remember that all fields with a red asterisk
are mandatory.
You only need to fill in your house number and postcode. To save you time, we complete the rest of your address from these details and you will have the opportunity to check and amend them on the following page. Select the "Remember Me" option to save you having to enter these details when you return to our site. This service relies on a cookie being placed on your computer. If you clear your cookies, then you will have to re-enter your address details next time you order.
At this point we will ask you whether you want The Publisher, the Johnston Press Group and/or the Supplier to keep in touch with you about their special offers and promotions. You will also be give the opportunity to read the terms and conditions of supply and be asked to acknowledge acceptance of these before the order process can continue.
When you're ready, click "Continue".
On the next page of the checkout, ensure that the address details shown are correct.
The 'Contact' address must be the same as the address the credit card bill is sent to.
If you require the goods to be sent to an alternative delivery address, or if there is an error in the 'Contact' address, click the appropriate "Change the Address" button, fill out the form, and click submit.
Select "Continue" when you are happy with the order details shown.
The next and final page of the checkout is where you fill in your payment information. We accept the following credit cards
Mastercard
Visa
Maestro
Delta
Fill out your payment details and click "Complete Order" to complete your order.
You are given an order summary showing your order number. Please make a note of this in case you need to refer to it at a later date. Print out a copy of this as your receipt.
Once your payment has been processed you will be sent an email from The Reader Offer Shop acknowledging confirmation of your order.
If you require any further information, please call our Customer Service Department on 01772 838161 or email us at denise.mulhearn@lep.co.uk.
Product Specifications
Every care has been taken to ensure that all product descriptions and specifications are correct. Colour reproduction is a good representation, however due to variances in monitor resolutions etc, a slight variance from the actual products can occur.
FAQs
Where do you deliver?
We currently deliver anywhere on the UK mainland.
What happens after I place my order?
You will receive an email from the supplier of your goods. You will receive one email per supplier (for example if you order 2 products from one supplier and 1 product from another supplier, you will receive 2 emails).
Will all the goods I order arrive at the same time?
Your goods may arrive at different times due to being despatched under separate cover. Check the printout of your order confirmation or your confirmation email to determine the supplier of your goods and when those goods will be delivered.
When will my order arrive?
The delivery details of your goods will be outlined in your confirmation email and vary by supplier. However, all goods will be delivered no later than 28 days.
Do you allow delivery to a different address?
Yes, you can enter a different delivery address to your own address. For example you may want your goods delivered to your work address or as a gift for someone else.
Is your site secure?
Yes, our site is completely secure. To ensure the security of your transaction, we use Secure Socket Layer (SSL) technology. This means that any page where you enter personal information such as credit card details, the information is encrypted to safeguard your details. Encryption also prevents other Internet users from accessing this information. We only accept orders that are placed using this technology.
If I pay by credit or debit card, when will my card be charged?
All payments by debit or credit card are taken on despatch of the
product. You will see "The Publisher - Shop Order – and
[the name of supplier] on your credit card statement.
How do I return my goods?
You can return your goods to us for a refund as long as the goods are unused and unworn and are not perishable or personalised. The returns policy is outlined in your confirmation email and on the dispatch note included with your goods. We recommend you use a recorded delivery service to ensure the safe delivery of returned goods as we cannot be held responsible for goods you return that are lost in transit. Please be aware that the recorded delivery service you use may not cover the total value of your goods if they are lost in transit. It is your responsibility to check this.
What if I want a refund on my plants?
If you are unhappy with any plants you receive please contact the supplier of those plants. The details of the supplier will be on your confirmation email and the printout from your order confirmation.
What do I do if my goods are damaged or faulty?
You should contact the supplier of your goods in the first instance. Their contact details are found on your confirmation email.
Data Protection Notice & Cookie Policy
The Johnston Press Group plc is committed to protecting your privacy. The Johnston Press Group plc know that you care how information about you is used and appreciates your trust in it to do that carefully and sensibly. At times you will be asked to submit personal information about yourself (name, email address, postcode etc.). By entering your details in the fields as requested you enable the Johnston Press Group plc to provide you with the services you select. Whenever you provide such personal information, the Johnston Press Group plc will treat that information in accordance with this notice and policy. All email correspondence includes instructions on how to ‘unsubscribe’ from the service to which you have subscribed. Our services are designed to give you the information that you want to receive not to bombard you with information you do not want. The Johnston Press Group plc will act in accordance with current legislation. This notice and policy do not apply to companies that the Johnston Press Group plc does not own or control.
Use of Data. The Johnston Press Group plc will use your personal details and information it obtains from other sources to provide you with its goods and services, for administration and customer services, for credit scoring, for marketing, to analyse your purchasing preferences and to ensure that the content, services and advertising that it offers are tailored to your needs and interests. The Johnston Press Group plc may keep your information for a reasonable period for these purposes. The Johnston Press Group plc may need to share your information with its service providers, with other companies within the Johnston Press Group plc and with its agents for these purposes. The Johnston Press Group plc may disclose personal data in order to comply with a legal or regulatory obligation.
What are Cookies? Cookies are small pieces of information that a website might store on your computer or access device. They allow websites to remember who you are. Typically your browser will store each cookie as a small text file. A cookie will always contain the domain name of the originating website. For security, only the originating website has permission to read the cookie.
How Cookies are Used. When you log in to the Website the Publisher and the Johnston Press Group plc will set a cookie containing a randomly generated unique reference number. This anonymous number allows the Publisher and the Johnston Press Group plc to identify you. The Publisher and the Johnston Press Group plc will never store your personal information directly as a cookie. By default, user cookies will be session cookies. Session cookies are automatically deleted when you close your browser. To be recognised on your next visit to the Website you will have to log in once more. If, as you log in, you tick the checkbox labelled "Remember me on this computer", a persistent cookie will be set. Persistent cookies are not deleted when you close your browser, and will allow the Website to recognise you on your next visit. The use of persistent cookies is not advised on shared computers (such as in web cafés, schools, colleges, universities or public libraries).
The Edition Date. The Publisher and the Johnston Press Group plc also use cookies to store the edition date when you access back issues of the Website. Sometimes the Publisher and the Johnston Press Group plc might use cookies to store simple pieces of information such as whether or not you have voted in an opinion poll.
Third Party Cookies. Occasionally our advertising partners may also wish to set cookies.
Why does the Publisher and the Johnston Press Group plc use Cookies? Cookies allow the Publisher and the Johnston Press Group plc to see how the Website is being used. This information forms the basis of future development work, and so enables the Publisher and the Johnston Press Group plc to continually improve its Website to best suit its users. They also allow the website to remember you when you log-in.
Disabling Cookies. Cookies can be easily deleted or disabled at any time through your browser’s preference menus so please refer to the instructions for your file management software to locate the file or directory that stores cookies. Further information on controlling cookies is available at http://www.aboutcookies.org. Please be aware that if you do choose to disable cookies you may not be able to fully access certain areas of the Website
IP Address. When you visit our site, we may also log your IP address, a unique identifier for your computer or other access device.
Web Beacons. The Johnston Press Group plc also includes web beacons (also known as clear GIFs or web bugs) in its emails to track the success of its marketing campaigns. This means that if you open an email from the Johnston Press Group plc it can see which pages of the Website you visit. The Johnston Press Group plc’s web beacons do not store additional information on your computer, but by communicating with the cookies on your computer, they can tell the Johnston Press Group plc when you have opened its email. If you object to web beacons, the Johnston Press Group plc recommends you follow the instructions for deleting existing cookies and disabling future cookies in paragraph 8. The Johnston Press Group plc will still know how many of its e-mails are opened and will automatically receive your IP address, a unique identifier of your computer and other access device, but this will not identify you as an individual.
Sharing Data. The Johnston Press Group plc may also share your information with its business partners in the travel, property, automotive, financial services, leisure, entertainment, advertising, media, retail and mail order business for marketing purposes or it may send you information about other organisations’ goods and services. The Johnston Press Group plc or its business partners may contact you by mail, telephone, fax, e-mail or other electronic messaging service with offers of goods and services or information that may be of interest to you e.g. holidays, cars, property, financial and leisure services, entertainment, media products, advertising, clothing or household goods. By providing the Johnston Press Group plc with your fax number, land line and/or mobile telephone numbers or email address you consent to being contacted by these methods for these purposes. If you do not wish to receive marketing information from the the Johnston Press Group plc or from the Johnston Press Group plc ’s business partners tick the appropriate box on the form you complete.
Transfer of Personal Data out of the UK. By providing the Johnston Press Group plc with your personal information you also consent to the Publisher and the Johnston Press Group plc transferring your information to countries or jurisdictions which do not provide the same level of data protection as the UK, if necessary for the above purposes. If the Johnston Press Group plc does make such a transfer, it will, if appropriate, put a contract in place to ensure that your information is protected.
WorldPay. Johnston Press Group plc have a partner account with WorldPay. The processing of online transactions is dealt with by WorldPay. WorldPay have a comprehensive privacy policy which can be located at www.worldpay.co.uk/about/index.php?go=privacy. The only data released to Johnston Press Group plc via WorldPay are the name, delivery address, contact number, goods purchased, email address and IP address of the individual concerned.
Secure Server Software. The Johnston Press Group plc offers the use of a secure server when you place orders or access your account information. SSL (the secure server software) encrypts your information before it is sent to us. The Johnston Press Group plc also takes appropriate measures to ensure that the information disclosed is kept secure, accurate and up to date and kept only for so long as is necessary for the purposes for which it is used.
Requests. You are entitled to ask for a copy of the information the Johnston Press Group plc holds about you (for which the Publisher and the Johnston Press Group plc may charge a small fee) and to have any inaccuracies in your information corrected. If you wish to exercise your rights to this information please forward your request, in writing, to Data Protection Officer, Johnston Press plc, Yorkshire Post Building, Wellington Street, Leeds, LS1 1RF.
Monitoring. For quality control and training purposes, the Johnston Press Group plc may monitor or record your communications with it.
Changes in Your Data. If your personal details change, if you change your mind about any of your marketing preferences or if you have any queries about how the Johnston Press Group plc uses your information, please let the Johnston Press Group plc know online where appropriate, or by contacting its Data Protection Officer at Johnston Press plc, Yorkshire Post Building, Wellington Street, Leeds, LS1 1RF or email data.protection@jpress.co.uk.
Changes to this Policy. This data protection notice may change and therefore you should review it regularly. The the Johnston Press Group plc will of course notify you of any changes where we are required to do so.
The Reader Offer Shop Terms and Conditions of Supply
Please read these conditions carefully before ordering any goods or services from the The Reader Offer Shop. You should understand that by ordering any goods or services from the The Reader Offer Shop online you agree to be bound by these conditions.
You should print a copy of these terms and conditions for your future reference.
Please click on the button marked "I accept" where these terms and conditions are presented to you as part of the ordering process. Please understand that if you refuse to accept these conditions you will not be able to order any of the goods or services available from our site.
Introduction
Our full details are set out on our site terms and conditions page. All information received by us from your use of the The Reader Offer Shop will be collected and used in accordance with our Data Protection Notice & Cookie Policy.
You can contact us in the UK about The Reader Offer Shop by telephone on 01772 838161 or by e-mail to denise.mulhearn@lep.co.uk
Availability of offers
This site is only intended for use by people resident in the UK mainland
and we currently do not accept any orders from individuals outside
the UK mainland.
Your Status
By placing an order through our site you warrant that:
- you are legally capable of entering into binding contracts;
- you are at least 18 years old; and
- you are resident in the UK mainland and you are accessing the site from the UK
Our Status
Please note that we accept orders for our reader offers as agents on behalf of third parties. The resulting legal contract is between you and that third party (the "Supplier") and is subject to any other terms and conditions of the Supplier. These will be notified to you directly by the Supplier. For a list of suppliers see Schedule 1. There will be no contract of any kind between you and Johnston Press Group in respect of the supply of any goods or services from this site (other than this contract for the supply of services in respect of use of the site and access to the The Reader Offer Shop).
How the contract is formed
All orders are subject to acceptance by us on behalf of the Supplier(s) and we will confirm such acceptance to you on behalf of the Supplier by on-line electronic means (the "Confirmation"). There will be no contract of any kind between you and the Supplier unless and until you receive a Confirmation.
Prices and Payment
The prices for any goods or services ordered from the Supplier through
this site (the "Products") will be as quoted on our site
from time to time, except in the case of obvious errors. These prices
include VAT and delivery costs (to the UK mainland ), unless these are otherwise
itemised. Prices are liable to change at any time, but any changes
will not affect orders already placed and confirmed.
Payment must be by credit card. We accept payment with MasterCard, Visa and Debit Cards.
Fulfilment and Delivery
Your order will be fulfilled directly by the Supplier by any fulfilment date set out in the Confirmation. If you are ordering more than one Product, you should be aware that Products may be delivered separately.
Cancellation, Return and Refund Policy
You will have the right to cancel the order with the Supplier for up to 7 working days after the day following the delivery of the Products, unless the Products are perishable or personalised for you (in which case you may not be entitled to cancel the order). Details of how you can cancel will be confirmed to you in the Confirmation.
If you receive a faulty Product, you should contact the Supplier and the Supplier will refund your costs for the Product and postage for returning the Product.
This cancellation, returns and refund policy does not affect your statutory rights.
Our Liability and Disclaimer
Whilst we will try to ensure that the Products are of good quality, we cannot promise or give any undertaking that Products you purchase from Suppliers through the site will be of satisfactory quality or, in the case of services, will be provided with reasonable skill and care. Any such warranties are DISCLAIMED BY US ABSOLUTELY. This DISCLAIMER does not affect your statutory rights against the Supplier.
Our liability in connection with any Product(s) is strictly limited to the purchase price of such product or service. This does not exclude or limit in any way our liability for fraud, or for death or personal injury caused by our negligence, or any other liability to the extent that it may not be excluded or limited as a matter of law.
We further accept no liability for any indirect or consequential loss or damage, or for any loss of data, profit, revenue or business, however caused, even if foreseeable.
The Supplier's Liability
Any additional terms and conditions in respect of the Supplier will be as set out in the Supplier's terms and conditions.
However, the Supplier will not accept liability for any indirect or consequential loss or damage, or for any loss of data, profit, revenue or business, however caused, even if foreseeable. The Supplier's liability will not under any circumstances exceed the amount paid by you for any Product(s) unless it causes direct physical damage to you or your property when properly used.
Security
To ensure the security of your transaction, we use Secure Socket Layer (SSL) technology. This means that on any page of the website where you enter personal information such as credit card details, the information sent to us is encrypted to safeguard your details. (Encryption prevents other Internet users from accessing this information.) We only accept orders that are placed using this technology.
You can check that you are shopping in a secure environment by looking for either a locked padlock icon (Internet Explorer) or an image of a key (Netscape) in the grey bar at the bottom of your screen. (This will only appear on pages where you enter personal information, such as credit card details.)
Materials on The Reader Offer Shop
You will see materials submitted by third parties on the site. Suppliers and individual advertisers are solely responsible for the content of such third party materials and we accept no liability for any error, omission or inaccuracy of such third party materials.
You may download and print extracts from the material posted on this site and make copies for your own personal and non-commercial use only.
Amendments
We may amend these terms and conditions from time to time by posting revised terms and conditions on the site, which shall apply to all orders placed after such date.
Notices
All notices shall be given by e-mail at denise.mulhearn@lep.co.uk, to you at either the e-mail or postal address you provide during the registration process. Notice will be deemed received 24 hours after e-mail is sent or 3 days after the date of posting.
Governing Law and Jurisdiction
Any dispute arising from or related to such contracts shall be subject to the non-exclusive jurisdiction of the English Courts.
Contact Us
Lancashire Evening Post Ltd
Customer Service
Oliver's Place
Fulwood
Preston
PR2 9ZA
If you have any questions or queries please contact us, providing your name, address, including postcode, and information as to the item ordered, either by
Phone: 01772 838161
Or by
Email: denise.mulhearn@lep.co.uk
Schedule 1 - Our Suppliers
Longridge News Shop products are sold and supplied by:
Selective Marketplace Ltd (Homewares/Gardening/Fashion/Gifts)
Belton Road West
Loughborough
Leicestershire
LE11 5XL
United Kingdom
Tel: 0870 122 6925
Email: customerservices@readersoffers.co.uk
Plants Direct Ltd
Trading as Van Meuwen
P.O. Box 78
Guernsey
GY1 4BG
Tel: 0844 557 9310
Email: jpccare@vanmeuwen.com
BVG Airflo
Clifford James
Gladden Place
West Gillibrands
Skelmersdale
WN8 9SX
Tel: 0871 911 7016
Email: customerservice@clifford-james.co.uk
JEM Marketing
JEM House
Little Mead
Carnleigh
Surrey
GU6 8ND
Tel: 0871 911 1784
Email: jponline@j-e-m.com
NMP (News & Media Promotions Ltd)
135 High Street
Rochester
ME1 1EW
Tel: 01634 832 327
Email: enquiries@nmpmusic.com
Lang Syne Publishers Ltd
Office 5
Vineyard Business Centre
Pathhead
Midlothian
EH37 5XP
Tel: 01875 321 203
Email: info@scottish-memories.co.uk
shop.longridgenews.co.uk
Appendix B ("The Publication")
Longridge News Registered number 1344614. Registered office Oliver's Place, Fulwood, Preston PR9 2ZA. VAT number 551082761
